Docks

📦 Shipping & Delivery

🧭 Austria: GLS, Post AT – 2–4 business days
🧭 Germany: DHL, DPD – 2–4 business days
🧭 Europe & Switzerland: 3–5 business days
🧭 USA, Canada, UK: FedEx – 4–6 business days

Note: Delivery times are estimates and may vary depending on carrier capacity, holidays, or customs processing.

💰 Shipping Costs

💰 Free Shipping:

• Orders over €100 to Germany, Austria & Switzerland
• Orders over €110 to EU & International

⭐ Shipping costs below free shipping threshold:

• Austria: €4.90 – €5.90
• Germany: €4.90 – €5.90
• Switzerland: CHF 6.90
• Italy, France, Netherlands, Belgium, Luxembourg, Denmark: €6.90
• Poland, Slovakia, Hungary: €9.90
• Spain, Finland, Sweden, Portugal, Ireland, Estonia, Norway, Slovenia, Croatia, Cyprus: €14.90
• USA, UK, Canada: €14.90

🔁 Returns

📢 Free Returns:

• Austria, Germany: Free for 14 days, after that (15–30 days) €4.90
• Switzerland: Free for 30 days
• USA, Canada & UK: Free

📦 Return costs (other countries):

• €9.90: Italy, France, Netherlands, Belgium, Luxembourg, Denmark, Poland, Slovakia, Hungary, Spain, Portugal, Finland, Slovenia
• €14.90: Sweden, Ireland, Croatia
• €19.90: Estonia, Norway, Cyprus

📌 Return Policy Notes

• Returns accepted within 30 days
• Registration via our returns portal required
• The exact return cost will be displayed before you confirm

🌍 Customs & Import Fees

📢 Shipments to Switzerland, USA, UK, and Canada have no additional customs or import fees.

🔗 Returns Portal

👉 Start a Return

Feelgrounds pursues a holistic approach to sustainability along the entire value chain. The focus is on using recycled and natural materials, as well as developing innovative, plant-based alternatives to leather.

All products are completely vegan and are manufactured under fair working conditions. At the same time, Feelgrounds continuously strives to improve its own environmental footprint – without compromising on comfort, functionality, or quality.