Shipping & Returns

📦 Shipping & Delivery

🧭 Austria: GLS, Post AT – 2–4 business days
🧭 Germany: DHL, DPD – 2–4 business days
🧭 Europe & Switzerland: 3–5 business days
🧭 USA, Canada, UK: FedEx – 4–6 business days
🧭 Australia: FedEx – 5–8 business days

Note: Delivery times are estimates and may vary depending on capacity, holidays, or customs clearance.


💰 Shipping Costs

💰 Free Shipping:

  • from €100 to Germany & Austria
  • from €110 to Switzerland and the rest of the EU
  • from €140 to Spain, Finland, Sweden, Portugal, Ireland, Estonia, Norway, Slovenia, Croatia, Cyprus, Czechia as well as USA, UK, Canada

Shipping Costs Below Free Shipping Threshold:

  • Austria: €4.90 – €5.90
  • Germany: €4.90 – €5.90
  • Switzerland: CHF 6.90
  • Italy, France: €6.90
  • Belgium, Netherlands, Luxembourg, Denmark, Poland, Slovakia, Hungary: €9.90
  • Spain, Finland, Sweden, Portugal, Ireland, Estonia, Norway, Slovenia, Croatia, Cyprus, Czechia: €19.99
  • USA, UK, Canada: €19.99
  • Australia: €49.99 (no free shipping threshold)

🔁 Returns

📢 Free Returns:

  • Austria, Germany: 14 days free, thereafter (15–30 days) €4.90
  • Switzerland: 30 days free
  • USA, Canada & UK: free

📦 Return Costs (Other Countries):

  • €9.90: Italy, France, Netherlands, Belgium, Luxembourg, Denmark, Poland, Slovakia, Hungary, Spain, Portugal, Finland, Slovenia
  • €14.90: Sweden, Ireland, Croatia
  • €19.90: Estonia, Norway, Cyprus

📌 Return Notes

  • Returns possible within 30 days
  • Registration via our returns portal required
  • The exact return cost will be displayed there before completion

🌍 Customs & Import Duties

📢 For deliveries to Switzerland, USA, UK and Canada, no additional customs or import costs apply.


🔗 Returns Portal

👉 Submit Return